RFB&D AudioAccess

Search or Browse our FAQ database

Top Subjects

Can I play an AudioAccess book on my Apple Macintosh^® computer?

How do I get a license for a book?

Which portable media players are compatible with AudioAccess?

I was able to play a book, but now it says that I need a license again. Why?

This AudioAccess Technical Support site was developed to help you get started using this newest audiobook format from RFB&D and to resolve any issues that may arise. Whether you need assistance installing RFB&D Download Manager, ordering your books online, downloading your books to your computer or syncing your books to a compatible portable media player, you'll find the support you'll need. Read more about AudioAccess.

If you do not find the answers you're looking for, you may contact Customer Support 24 hours a day, 7 days a week at AudioAccessSupport@rfbd.org or by telephone at 800-772-3248.
Read a letter to members about AudioAccess.

Home Downloading AudioAccess books Playing AudioAccess Books Advanced Support Troubleshooting FAQs Contact Support

© 2009 Recording for the Blind & Dyslexic, Incorporated. All Rights Reserved. Recording for the Blind & Dyslexic^®, RFB&D^®, AudioPlus^®, AudioAccess^SM, Learning Through Listening^®, the "Heart and Headphones" design and all trademarks are owned by Recording for the Blind & Dyslexic, Incorporated.

Macintosh^® and iPod^® are registered trademarks of Apple, Inc. Microsoft Windows^®, Microsoft Windows^® Media, Windows^® XP and Windows Vista™ are trademarks or registered trademarks of Microsoft Corporation.

RFB&D's Web Accessibility Policy RFB&D's Privacy Statement

RFB&D is committed to providing information in accessible formats. This website has been designed to be accessible for users requiring assistive technology. It conforms to Level A of the W3C Web Content Accessibility Guidelines 1.0 as well as U.S. Section 508 Standards.